Shipping & Returns
Yaani925's checkout is currently running in Razorpay Test Mode while our business registration is in progress — no real payment is charged at checkout yet. Reach out to us at +91 93150 17613 or hello@yaani.in before placing an order to confirm how fulfillment will work in the meantime.
By placing an order on this website, you agree to the shipping and returns terms below. If you don't agree with these terms, please don't proceed with checkout.
Shipping
We ship across India, free of charge, once per order. Typical delivery is 10–14 business days depending on your location, with tracking shared by email or WhatsApp. If a reshipment is needed for a reason on your end (for example, an incorrect address), the shipping cost for that reshipment is on you.
Return Eligibility
To be eligible for a return:
- The return must be requested within 48 hours of delivery. Requests after this window won't be accepted.
- The piece must be unworn, unused, and in its original packaging with any tags attached.
- Earrings cannot be returned once the packaging has been opened, for hygiene reasons — unless the piece is damaged, defective, or not what you ordered.
- Sale or clearance items, and items bought using a coupon code or gift card, are final sale and not eligible for return.
- We don't offer exchanges — a return is issued as store credit, and you can place a new order separately.
How Returns Work
- Orders can't be cancelled once placed.
- If your order shows as delivered but you haven't received it, tell us within 24 hours — we can't raise this with our courier partner after that.
- We may decline a return that doesn't meet the conditions above.
- Approved returns are refunded as store credit, not to your original payment method. Return shipping is deducted from the store credit amount.
- To start a return, message us at +91 93150 17613 or hello@yaani.in with your order number and photos of the piece.
Damaged, Defective, or Incorrect Items
Please check your order as soon as it arrives. If the piece is damaged, defective, or not what you ordered, message us within 48 hours of delivery with photos and your order number, and we'll arrange a replacement or a full refund — no store-credit deduction in this case.
Questions
Reach us any time at +91 93150 17613 or hello@yaani.in.